ABSTRACT
The chapter examines the role and potential inherent in surveillance systems in smart cities today. The Covid-19 pandemic and the resultant restrictions to mobility, on the one hand, and the need for strengthened enforcement measures highlighted the already existing weaknesses and contingencies besetting surveillance in smart cities. The chapter makes a case that the adoption of smart city surveillance and infrastructure management systems may contribute to the improvement of safety and security in the smart city as well as to an overall enhancement of the smart city's resilience. The discussion in this chapter focuses on the complex processes of data acquisition, data sharing, and data utilization to explain in which ways they all add to smart surveillance systems that-while aware of individual freedoms and privacy issues-contribute to the process of making a smart city resilient. To showcase the applicability of these findings, a wireless mesh network (WMN) surveillance system is presented. © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022.
ABSTRACT
The study seeks to address the following research objectives: (1) to reveal how smart tourism ecosystems (STE) can be redefined through a data-driven approach for digital transformation;(2) to assess the impact of data-driven approach on the development of sustainability and innovation. Methodology: The empirical research is based on a case study methodology performed through the technique of qualitative content analysis. The key data-driven strategies and practices implemented through the Project "Smart Tourism” are analyzed. Findings: The findings reveal that data-driven smart tourism ecosystems can create innovation and sustainability based on the activation of a data culture, of different kinds of resources and digital skills and on users' participation. Originality: The identification of the drivers for the digital redefinition of smart tourism ecosystems can be useful for researchers and managers that should face the acceleration of digitalization processes caused by Covid-19. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
The study explores the remodelling of actors, interactions and relationships due to the different use of technologies that can enable contemporary organizations, conceptualized as service ecosystems, to comply with the posed by Covid-19. The aim is to investigate how the adoption of technology can lead to the readaptation of interactions between users to tackle the health “emergency” through the “emergence” of ecosystems transformation by creating innovation and social changes. After the proposition of a theoretical framework, through the interpretative lens of service ecosystems view, Higher education is reread an ecosystem to identify the different technological touchpoints, relational modalities and resources integrating practices that can be implemented in teaching and learning processes to foster the emergence of new knowledge, value and social practices. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.